How to Fix Boost Mobile Phone Not Receiving Calls?

How to Fix Boost Mobile Phone Not Receiving Calls? The reliability of our phones is critical for work, emergencies, and simply keeping in touch.

However, when your Boost Mobile phone isn’t receiving calls, what happens? There are solutions to this common problem, but it can be frustrating and even worrisome.

The purpose of this blog post is to provide you with a comprehensive guide on how to fix Boost Mobile phones that aren’t receiving calls.

Our solutions range from troubleshooting basic problems to advanced issues.

Here’s how to get your Boost Mobile phone back to receiving calls seamlessly if you’ve been missing important calls or wondering why your phone stays silent.

How do I check my Network reception?

The following three methods will help you check your network reception on your Boost Mobile phone:

Use the field test mode. 

There is a hidden menu that displays the signal strength by decibels (dBm). The lower the number, the better the signal.

  • Turn off the WiFi first by going to settings.
  • To enter field test mode, type 3001#12345# and press call.
  • Select LTE, Serving Cell Meas, and then rsrp0 to get the closest cell tower’s signal strength.

Use an app. 

Apps such as OpenSignal, Network Cell Info, and Signal Strength can help you measure your network reception.

You can download them from the Google Play Store or Apple App Store and follow the instructions to see how your reception is. # check my Network reception

Use a signal booster. 

The signal booster device can amplify the signal from the nearest cell tower and improve your connection if you have poor network reception at your home or office.

You can buy signal boosters online or at some Boost Mobile stores. You can choose from cradle boosters, wireless boosters, and vehicle boosters.

How to Fix Boost Mobile Phone Not Receiving Calls?

It can be frustrating when your Boost Mobile phone isn’t receiving calls, but you can resolve the problem with several troubleshooting steps.

Here’s a step-by-step guide:

1. Check Your Signal Strength:

First, ensure you have a strong and stable signal. If the signal strength is weak, you should move to an area with better reception if the signal bars are at least two or three bars.

Poor signal strength can cause call reception problems.

2. Airplane Mode Toggle:

Depending on your phone, you may be able to refresh your network connection by turning on and off airplane mode.

Open the settings on your phone, turn on airplane mode, wait a few seconds, and turn it off again. This may help reestablish the connection.

3. Check Do Not Disturb Mode:

It is important not to have Do Not Disturb mode enabled on your phone. This setting prevents your phone from ringing for incoming calls.

If you have this mode on, please turn it off. # Fix Boost Mobile Phone Not Receiving Calls

To disable Do Not Disturb on Android:

  1. To access the settings, open the App drawer and tap on it.
  2. If your device has Sounds and Vibrations, you might find the DND option there.
  3. Tap Do not disturb at the bottom of the page.
  4. Disable Do not disturb by flipping the switch.
  5. You should now be able to receive a call without being muted when you call your number.

Exceptions can be added to Do Not Disturb settings for calls, alarms, and apps.

Next, tap on Calls, Messages, and Conversations under Exceptions to add a caller. Choose From All, Contacts, or Favorite contacts only from the Calls menu.

4. Check Call Forwarding:

It’s very important to verify that call forwarding isn’t enabled on your phone.

Call forwarding redirects incoming calls to another number, and if set up incorrectly, it may prevent incoming calls from reaching your phone.

5. Restart Your Phone:

Turning off the phone, waiting a few seconds, and then turning it on again can often fix many problems.

The phone’s system will be refreshed, and the network will be reconnected. # Fix Boost Mobile Phone Not Receiving Calls

6. Update Your Phone’s Software:

You may experience connectivity problems if your phone’s operating system and carrier settings are out of date.

Make sure any updates you have available are installed in your phone’s settings.

Boost Mobile Phone Not Receiving Calls

7. Check for Call Barring:

You can block incoming calls with a feature called “call barring” on some phones. Make sure you don’t have this feature enabled.

8. Remove Call-Blocking Apps:

If any call-blocking apps are installed on your phone, they may inadvertently block calls you are trying to make. Disable or uninstall these apps to see if they are causing the problem.

9. SIM Card Inspection:

You may be experiencing connectivity issues if your SIM card isn’t properly seated in its slot. Make sure it isn’t loose or damaged.

Most Android devices feature a SIM card manager feature that allows you to disable your SIM, configure your eSIM, and set a primary SIM without ejecting your SIM. # Fix Boost Mobile Phone Not Receiving Calls

To turn on and off your SIM card in Android:

  1. To access the settings, open the App drawer and tap on it.
  2. Tap on Connections or Network and Internet next.
  3. All your SIM cards will be listed under SIM card manager.
  4. Switch the switch for your affected SIM card to Off and tap OK when prompted.

The SIM card should now be enabled again, restoring network signal strength and restoring call reception if your phone had been experiencing any temporary errors.

10. Factory Reset (as a last resort):

A factory reset may be the only option if none of the above steps have worked. It should be your last resort, as it will erase all your data. Make sure you back up all your important data before you do this. In order to perform a factory reset, go to your phone’s settings, find the reset option, and follow the instructions.

11. Contact Boost Mobile Support:

The best thing you can do if all else fails is to contact Boost Mobile customer service. They are capable of diagnosing network-related issues and may even be able to replace your device if necessary.

You may need to consult your phone’s user manual or Boost Mobile’s support resources for specific instructions if needed since troubleshooting steps vary depending on your phone’s make and model.

In order to fix your Boost Mobile phone not receiving calls, patience and persistence are essential when troubleshooting phone issues.

Here are some steps you can follow to fix your phone problem. # Fix Boost Mobile Phone Not Receiving Calls

How can I improve my network reception?

Boost Mobile users may be able to improve their network reception in several ways, depending on their budget and situation.

Here are some suggestions:

Switch to a different network mode. 

A change in network mode between LTE and 3G or vice versa can sometimes improve your signal quality. Simply go to your phone settings, select network and internet, and then select mobile network.

Select your preferred network type.

Remove any obstructions. 

It’s possible to weaken or block your signal with physical objects or materials, such as metal, concrete, glass, and thick walls.

You can try to remove or avoid any obstructions that might be near your cell phone or between you and the tower. # improve my network reception

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Use a signal booster. 

It is known that signal boosters are devices that amplify the signal from the nearest cell tower and improve your connection.

Different types of signal boosters are available, including cradle, wireless, and vehicle ones. In some Boost Mobile stores or online, you can find them.

Update your phone software. 

If your software is outdated, it can cause network issues or interfere with your connection. In your phone settings, select system, and then choose system update.

To download and install the latest software, follow the instructions on the screen.

Restart your phone. 

If you’re experiencing network problems or are experiencing signal issues, restarting your phone can often fix the issue.

You can restart your phone by holding down the power button and choosing restart from the menu.


When your Boost Mobile phone cannot receive calls, it can be a real inconvenience in the hustle and bustle of modern life.

In our blog post, we’ve explored the potential causes of this issue, and thankfully, most of them can be resolved with simple troubleshooting steps.

Your chances of getting your phone back in the call-receiving game can be significantly improved by checking your signal strength, ensuring your device settings are correct, and even considering a factory reset as a last resort.

When dealing with technical problems, patience and persistence are key.

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