What is USPS processing exception? Complete Guide

What is usps processing exception? The term “USPS Processing Exception” may appear to be an unexpected twist in the intricate dance of package delivery services.

In the process of eagerly awaiting the arrival of their parcels, this status can evoke a sense of uncertainty and curiosity for individuals eagerly anticipating the delivery of their packages.

What does this mean, and why has the normal flow of my package hit a snag? In this episode, we’re going to unravel what’s happening with USPS Processing Exceptions. # USPS processing exception

We invite you to join us as we explore the intricacies of this status, as we examine its implications, reasons, and how to navigate the landscape when your package is confronted with this fascinating phase in its journey.

What is USPS processing exception?

“USPS Processing Exception” is a status update on your USPS tracking information that indicates that a mail piece or package has been interrupted in the delivery process due to some sort of delay in the delivery process.

The message indicates that the item has been delayed in transit for some unknown reason.

The reasons for the exception can vary, but some of the most common ones include incorrect address, damaged label, holidays, pick-up and delivery issues, package loss or damaged parcels, customs delay or weather conditions.

The seller should be contacted if you have any confusion about your delivery. In the event that there is any confusion regarding your delivery, you can contact the seller and inform them that the package is being delayed.

The seller should take it up with the shipping company, as the customer. # USPS processing exception

There can be processing exceptions at any time between the time the post office accepts the item and the time it is delivered. The following are some common reasons for processing exceptions:

  • Address not correct
  • Packaging damage
  • Customs processing problems
  • Changing weather conditions
  • Scanner problems

A “processing exception” indicates that there has been a delay, but this does not necessarily mean that the item is lost or will not arrive.

Most packages are only temporarily held up before they are delivered. # USPS processing exception

What Is A Delivery Exception?

There is a delivery exception which is a situation in which an unexpected incident or event causes a shipping carrier to change the delivery date for an order.

When this happens, an alert is sent to the customer informing them that their order may be delayed by an unplanned event.

Occasionally, delivery exceptions are caused by errors that occur during the shipping process. However, the majority of delivery exceptions are caused by environmental factors (such as bad weather), delays relating to customs, or the recipient being absent at the time the delivery was attempted.

I believe that eCommerce businesses need to have a system in place to deal with shipping exceptions, regardless of the root cause of the issue.

Yes, shipping exceptions are unintentional and frustrating, but it’s your responsibility to ensure they don’t impact your customers negatively.

Why would My USPS Package have a Processing Exception?

The reasons why a USPS package might have a processing exception vary from package to package, so it is important to understand the scenarios to gain a better understanding of the status update. The following are some common reasons your package might have a processing exception:

Address Issues:

It is possible to generate a processing exception if the address is incomplete, incorrect, or unclear. If the address is unclear, the USPS system might flag the package for a manual review or correction.

Customs Clearance:

Shipping internationally can result in delays and special processing requirements, especially if the package is subject to duty or tax assessments.

There can also be additional scrutiny if the package is subject to inspection by customs clearance.

Incorrect Packaging:

In the event of a package not meeting USPS size or weight guidelines or being packaged inappropriately, the package might be flagged for a processing exception.

It is extremely important that the package is properly packaged to prevent damage during transit.

Weather or Natural Disasters:

If an unexpected weather event or natural disaster occurs in the path of the package, normal processing may be disrupted, which could result in exceptions.

USPS may temporarily halt operations in the affected areas if necessary.

Security Concerns:

If a package raises security concerns, it may be necessary to carry out an additional check. Security measures, especially when it comes to certain types of shipments, can trigger processing exceptions.

Technical Glitches:

There may be occasional system glitches or technical issues within the USPS network that can lead to processing exceptions.

These issues may be temporary and the package may be able to resume normal processing once the glitch has been resolved.

Missing or Incorrect Documentation:

In some cases, errors in the paperwork or lack of proper documentation can result in processing exceptions.

For example, if the commercial invoice for an international shipment is missing, the exception can be processed.

Restricted or Prohibited Items:

It is possible that USPS will raise an exception during processing for packages that contain items that are restricted or prohibited by the company.

These items may require special handling or additional documentation if they are contained in the package.

Failed Delivery Attempts:

When a package is delivered unsuccessfully more than once, the package may be processed as an exception, which means that it may be rerouted to a local facility or held until it can be picked up.

USPS processing exception

How long does USPS Processing Exceptions Delay Delivery?

Typically, processing exceptions only result in a brief delay of 1-3 days. However, there are times when packages may be delayed for longer periods of time, depending on the reason for the delay:

  • Incorrect Addresses – Could take a week or longer to identify.
  • Damage – Waiting up to 10 days depending on severity.
  • Weather – During a storm, it typically lasts between 1-3 days.
  • Customs – Depending on the documentation issues, it may take weeks or months.
  • Barcode Problems – It usually takes a few days to identify the correct route for barcode problems.

In spite of the fact that processing exceptions can be a nuisance, they are usually resolved quickly by USPS personnel.

However, if the status of your package has not changed after about a week, you may need to take action to find your package. # How long does USPS Processing Exceptions Delay Delivery

Can I get A refund for USPS Processing Exceptions?

A processing exception may allow you to claim a postage refund for USPS shipping services like Priority Mail Express. # USPS Processing Exception

Refunds and credits can be requested by following these steps:

  • To report the delay, please call 1-800-222-1811, USPS customer service.
  • Describe the expected vs. actual delivery dates and your tracking number.
  • Refund requests can be submitted on your behalf by a representative.
  • The approval of eligible requests should take place within 30 days of the request being initiated.

Due to the fact that delivery times are estimates, refunds are generally not available for other shipping classes like First Class or Priority Mail.

If USPS fails to meet its commitment for EXPRESS service, a processing exception occurs. If your delivery is late, contact USPS right away. # USPS Processing Exception

How to Address USPS Package Processing Exceptions?

Are you experiencing any problems with the processing of your USPS package? Here are the steps you need to follow to resolve the issue:

Patience is Key:

There is a possibility that the exception may clear naturally after a few days, as USPS identifies and resolves the problem.

Track Frequently:

To get a better understanding of the problem and the progress that is being made, check the tracking status regularly. # USPS Processing Exception

Contact USPS:

It is advisable to contact USPS customer service to get detailed information about the cause of the problem and the expected delivery date, allowing them to make an investigation on their end.

Redelivery for Address Accuracy:

You should request a redelivery if the details of the address are incorrect so that proper routing can be ensured.

Inspect Upon Receipt:

Make sure that you inspect the packaging carefully upon receiving your items to ensure they are undamaged and undamaged.

File a Claim if Necessary:

The customer should promptly file a claim for lost or damaged goods in order to seek compensation for such losses.

Even though they are frustrating, processing exceptions can be managed if you stay informed, exercise patience, and engage with USPS in order to ensure on-time delivery of your package.

How to change the address of an order in Shein


The purpose of this article is to demystify the USPS Processing Exception status and equip you with the knowledge you need to navigate it effectively as we finish our journey into the realm of USPS Processing Exceptions.

Package delivery is a dynamic field, which has its ups and downs, but it is possible to ensure that your parcel is delivered successfully if you have an understanding of the situation and take proactive measures.

You can bring your package one step closer to its final destination if you stay informed and take appropriate actions in the event that you encounter a processing exception.

Keeping informed and taking appropriate action can help guide your package through this phase, bringing it one step closer to its final destination.

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